June 30, 1983

Attention: Linda Bliden
One Park Avenue
New York, NY 10016

Dear Ms. Bliden:

I would like to thank you and SYS-ED on behalf of the Exchange National Bank regarding the CICS class that John Ottemoeller attended class in Chicago. John spoke highly of you and the material presented. We are interested in other training courses offered by SYS-ED.

Thanks again,

(Signature on file)