March 3, 1982

David Shapiro, Sales Representative
ICS, Inc.
One Park Avenue
New York, New York 10016

Dear David:

I would like to express my sincere gratitude for the professional job your SYS-ED staff did in presenting their command level CICS course.

Bob Blumfeld and his staff did an outstanding job of logically organizing, documenting, and presenting the material.

The members of my staff who also attended equally share my enthusiasm as all of our goals were met, and we look forward to attending your advanced and internals courses.

Thanks again for a job well done.

Sincerely,

(Signature on file)