September 3, 1982

I would like to express my gratitude for the instruction I received on both July 17-18 and July 24-25, 1982 during SYS-ED's CICS Command Level Course Instruction.

Your dynamic delivery and professional attitude proves to be a credit to you and your corporation. I had almost forgotten that learning can be an exciting experience.


I wish to thank and commend you for the outstanding manner in which you taught the CICS Command Level Course held recently over two weekends in Chicago.

The class was conducted in a professional manner, enabling us to learn much over a relatively short period of time. You demonstrated a high proficiency in teaching CICS, and knowledge of CICS itself.

Since our shop is presently in a start-up mode, I anticipate incorporating many of your suggestions for CICS efficiency into the Systems and Programming Standards Manual.

Again, thank you for a job well done.

(Signature on file)